Value Plus - Trusted Electronics Store - Auraiya Store - Reviews

❌ Extremely Disappointing Experience with Value Plus Retail ❌ One of the most frustrating and unprofessional experiences I've had with any retailer. I ordered an LG 1.5T Window AC (TW-Q18WUZA with Wi-Fi, as clearly advertised on the Value Plus Retail website). After making the payment, I received no confirmation message or update on delivery — despite their claim of “4-hour delivery.” No SMS, no email, nothing. Customer support was completely unhelpful and unresponsive. After multiple attempts, I was finally given the contact of the person handling online orders, whose attitude was shockingly casual and careless. He told me they don’t send confirmation messages and blamed me for not entering an email — even though their site marks email as optional! Eventually, I was directed to the nearest store, where I learned that the product I ordered does not even have Wi-Fi, contradicting what was advertised online. Even after sharing screenshots as proof, they acknowledged that the website listed wrong product details. To get the actual model with Wi-Fi, they asked me to pay an additional ₹6,000–₹8,000 — and even that wasn’t available. I had no choice but to force them to cancel the order. ⚠️ Key Issues: Misleading product details on the website No order confirmation post-payment Unresponsive and rude customer service Attempt to upsell and ask for more money for the product I originally paid for Feels like a scam — buyers, beware. #ValuePlusRetail #CustomerExperience #ConsumerRights #ScamAlert

New iphone

Good experience

great experience

Very good service always support by staff.

Very good product I am happy

Happy with the value plus

The value plus organization for good price and good quality

Good quality product of value plus

Very good product and staff

I am happy with value plus staff very nice and product