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Value Plus - Trusted Electronics Store - Mathura - Reviews

4.1(188 reviews)

Dr. Mohammad Fahim Akhtar 5.0

on: 10 Jun, 2025
I am writing to express my extreme dissatisfaction with the service I've received. Yesterday, I purchased an air conditioner with the explicit promise of immediate installation at my flat. However, the AC has still not been installed. To make matters worse, my attempts to contact your company regarding this issue are being met with my number being blocked. This is not only incredibly unprofessional but also a blatant disregard for customer service. I expect this issue to be resolved immediately and the AC to be installed without further delay. I also demand an explanation for the blocked calls.

Reply From Owner

Hi Sir/Mam, We apologise for the inconveniences faced by you and regret to hear about your unsatisfying experience at Value Plus. Please share your concern on this service no. 9971-699-699 or you can mail us at customercare@valueplusretail.com

Asilata Marathe 5.0

on: 7 Jun, 2025
All items are available there

Reply From Owner

Hi, Thank you for your valuable ratings & feedback, we assure you the best service all the time. We are looking forward to your next visit to Value Plus. Happy Shopping!

manoj kuntal 5.0

on: 20 Apr, 2025
Complaint Regarding Recent Air Conditioner Purchase Dear value plus/ LG AC 1.5 ton 5 star] I am writing to express my dissatisfaction with a recent purchase of an air conditioner from your store on [18 apr 2025]. Unfortunately, the experience has been far from satisfactory. [As per company rules new installation should within 24 hours but installation was delayed and poorly handled, i calling again and again to Mr relationship manager Anurag he assured as per commitment installation should ASAP but installation not done yet. I had expected better quality and service, especially considering the investment made. I would appreciate it if you could look into this matter and advise on the next steps to resolve the issue—whether it be a replacement, Regards Manoj kuntal

Reply From Owner

Hi Sir/Mam, We apologise for the inconveniences faced by you and regret to hear about your unsatisfying experience at Value Plus. Please share your concern on this service no. 9971-699-699 or you can mail us at customercare@valueplusretail.com

DrManoj Kumar 5.0

on: 15 Mar, 2025
Nice

Reply From Owner

Hi, Thank you for your valuable ratings & feedback, we assure you the best service all the time. We are looking forward to your next visit to Value Plus. Happy Shopping!

surya chandel 5.0

on: 2 Mar, 2025
Very bed customer service..

Reply From Owner

Hi Sir/Mam, We apologise for the inconveniences faced by you and regret to hear about your unsatisfying experience at Value Plus. Please share your concern on this service no. 9971-699-699 or you can mail us at customercare@valueplusretail.com

HARI SHANKAR 5.0

on: 24 Feb, 2025
VALUE PLUS MATHURA SHOWROOM IS EXCELLENT 👌👌 VERY HELPFUL STAFF

Reply From Owner

Hi, Thank you for your valuable ratings & feedback, we assure you the best service all the time. We are looking forward to your next visit to Value Plus. Happy Shopping!

Ajay Gupta 5.0

on: 24 Feb, 2025
very nice showroom staff is also very good Store incharge is also very coprative very very nice dealing

Reply From Owner

Hi, Thank you for your valuable ratings & feedback, we assure you the best service all the time. We are looking forward to your next visit to Value Plus. Happy Shopping!

Abhishek singh 5.0

on: 2 Jan, 2025
It's one of the best showroom for electronics items in the area. They have a wide range of products. The staff is nice and is always there to help you with product description. But the only down point according to me is that some people may find it's products a bit expensive. But then of course you can bargain the prices and ask for a final offer, and you will get it within minutes.

Reply From Owner

Hi, Thank you for your valuable ratings, we assure you the best service all the time. We are looking forward to your next visit to Value Plus. Happy Shopping!

Ram Baghel 5.0

on: 21 Dec, 2024
Don't purchase products from value plus mathura showroom.....very bad in customer service as they are not even returning our extra paid amount of 530 rs ..for this amount we have say again and again when you will return this amount no hearing of anything

Reply From Owner

Hi Sir/Mam, We apologise for the inconveniences faced by you and regret to hear about your unsatisfying experience at Value Plus. Please share your concern on this service no. 9971-699-699 or you can mail us at customercare@valueplusretail.com

just mak 5.0

on: 21 Oct, 2024

Reply From Owner

Hi, Thank you for your valuable ratings & feedback, we assure you the best service all the time. We are looking forward to your next visit to Value Plus. Happy Shopping!

Ravindra Sharma 5.0

on: 2 Oct, 2024

Reply From Owner

Hi, Thank you for your valuable ratings, we assure you the best service all the time. We are looking forward to your next visit to Value Plus. Happy Shopping!

HEMANT CHAUDHARY 5.0

on: 18 Aug, 2024
Good deal haier best chasback

Reply From Owner

Hi, Thank you for your valuable ratings & feedback, we assure you the best service all the time. We are looking forward to your next visit to Value Plus. Happy Shopping!

Dr. Mohammad Fahim Akhtar 5.0

on: 10 Jun, 2025
I am writing to express my extreme dissatisfaction with the service I've received. Yesterday, I purchased an air conditioner with the explicit promise of immediate installation at my flat. However, the AC has still not been installed. To make matters worse, my attempts to contact your company regarding this issue are being met with my number being blocked. This is not only incredibly unprofessional but also a blatant disregard for customer service. I expect this issue to be resolved immediately and the AC to be installed without further delay. I also demand an explanation for the blocked calls.

Reply From Owner

Hi Sir/Mam, We apologise for the inconveniences faced by you and regret to hear about your unsatisfying experience at Value Plus. Please share your concern on this service no. 9971-699-699 or you can mail us at customercare@valueplusretail.com

Asilata Marathe 5.0

on: 7 Jun, 2025
All items are available there

Reply From Owner

Hi, Thank you for your valuable ratings & feedback, we assure you the best service all the time. We are looking forward to your next visit to Value Plus. Happy Shopping!

manoj kuntal 5.0

on: 20 Apr, 2025
Complaint Regarding Recent Air Conditioner Purchase Dear value plus/ LG AC 1.5 ton 5 star] I am writing to express my dissatisfaction with a recent purchase of an air conditioner from your store on [18 apr 2025]. Unfortunately, the experience has been far from satisfactory. [As per company rules new installation should within 24 hours but installation was delayed and poorly handled, i calling again and again to Mr relationship manager Anurag he assured as per commitment installation should ASAP but installation not done yet. I had expected better quality and service, especially considering the investment made. I would appreciate it if you could look into this matter and advise on the next steps to resolve the issue—whether it be a replacement, Regards Manoj kuntal

Reply From Owner

Hi Sir/Mam, We apologise for the inconveniences faced by you and regret to hear about your unsatisfying experience at Value Plus. Please share your concern on this service no. 9971-699-699 or you can mail us at customercare@valueplusretail.com

DrManoj Kumar 5.0

on: 15 Mar, 2025
Nice

Reply From Owner

Hi, Thank you for your valuable ratings & feedback, we assure you the best service all the time. We are looking forward to your next visit to Value Plus. Happy Shopping!

surya chandel 5.0

on: 2 Mar, 2025
Very bed customer service..

Reply From Owner

Hi Sir/Mam, We apologise for the inconveniences faced by you and regret to hear about your unsatisfying experience at Value Plus. Please share your concern on this service no. 9971-699-699 or you can mail us at customercare@valueplusretail.com

HARI SHANKAR 5.0

on: 24 Feb, 2025
VALUE PLUS MATHURA SHOWROOM IS EXCELLENT 👌👌 VERY HELPFUL STAFF

Reply From Owner

Hi, Thank you for your valuable ratings & feedback, we assure you the best service all the time. We are looking forward to your next visit to Value Plus. Happy Shopping!

Ajay Gupta 5.0

on: 24 Feb, 2025
very nice showroom staff is also very good Store incharge is also very coprative very very nice dealing

Reply From Owner

Hi, Thank you for your valuable ratings & feedback, we assure you the best service all the time. We are looking forward to your next visit to Value Plus. Happy Shopping!

Abhishek singh 5.0

on: 2 Jan, 2025
It's one of the best showroom for electronics items in the area. They have a wide range of products. The staff is nice and is always there to help you with product description. But the only down point according to me is that some people may find it's products a bit expensive. But then of course you can bargain the prices and ask for a final offer, and you will get it within minutes.

Reply From Owner

Hi, Thank you for your valuable ratings, we assure you the best service all the time. We are looking forward to your next visit to Value Plus. Happy Shopping!

Ram Baghel 5.0

on: 21 Dec, 2024
Don't purchase products from value plus mathura showroom.....very bad in customer service as they are not even returning our extra paid amount of 530 rs ..for this amount we have say again and again when you will return this amount no hearing of anything

Reply From Owner

Hi Sir/Mam, We apologise for the inconveniences faced by you and regret to hear about your unsatisfying experience at Value Plus. Please share your concern on this service no. 9971-699-699 or you can mail us at customercare@valueplusretail.com

just mak 5.0

on: 21 Oct, 2024

Reply From Owner

Hi, Thank you for your valuable ratings & feedback, we assure you the best service all the time. We are looking forward to your next visit to Value Plus. Happy Shopping!

Address

Value Plus - Trusted Electronics Store - Mathura, Bhuteshwar Road

Street Address Line 1 - 235/7 To E Dwarkapuri , Mathura

Street Address Line 2 - Bhuteshwar Road, Mathura, Uttar pradesh - 281001.

235/7 To E Dwarkapuri , Mathura